Fixed

Login error

12 years ago • updated by 10 years ago • 5

Just opened up my game after about 2-3months of non-use, Cannot login,

Followed all the steps provided to others already, firewall etc.

I havent forgotten my password or anything i know its all correct, could you please help me out thankyou.

Vote

Replies 5
Oldest first
- Newest first
- Oldest first

12 years ago

Hi, can you try resetting your password here... http://buy.crashtastic.com/forgotpass.php if it still doesn't work, please send the email address of your account to support@crashtastic.com, and I will take a look.

Mark

Answer

Fixed

12 years ago

11 years ago

Ran fine yesterday. Today, after not being able to find the executable to start the game (Does it really live in Roaming?) it crashes out after a quick "loading" flash.

Last few lines of output_log:

You are trying to load data from a www stream which had the following error when downloading.

502 Bad Gateway

(Filename: C:/BuildAgent/work/14194e8ce88cdf47/Runtime/Export/WWW.cpp Line: 981)

Error Validating Login

(Filename: C:/BuildAgent/work/14194e8ce88cdf47/Runtime/ExportGenerated/StandalonePlayer/UnityEngineDebug.cpp Line: 43)

What am I doing wrong? Help? :)

11 years ago

The server was down for a bit earlier. You should be able to play now. Let me know if you are still running into issues.

10 years ago

still not working

10 years ago

If it is still not working, please send me an email at support@crashtastic.com

Customer support service by UserEcho