+2
Fixed

Can't enter my password.

Robbie Doherty 9 years ago updated by Mark Smith 9 years ago 13
The game crashed, because I "alt+tabbed", and now when I restart the game I am unable to enter my password or any other text. I can click on the buttons, but other than that the game is unplayable.

Answer

Answer
Fixed
Okay, I found and fixed the issue. I uploaded a new build 0.4.1 which includes this fix. You can download the new build here: 


http://buy.crashtastic.com/getdl.php


Just enter your login information and it will download the build. Let me know if it fixes the issue (it will! ) 

I've got the same problem, closed the game at the end of the level by hitting the x at the top right by accident.
Now I can't even click the fields and enter text.
Okay, I found and fixed the issue. I uploaded a new build 0.4.1 which includes this fix. You can download the new build here: 


http://buy.crashtastic.com/getdl.php


Just enter your login information and it will download the build. Let me know if it fixes the issue (it will! ) 

Really, really frustrating. I know it is only in alpha, but I have been waiting to test this game for around 5 months, and after playing it for an hour, it no longer works. Please fix!! Good luck Mark :)
Hi. Sorry that you are running into this issue. Looking into it right now. 


Awesome! I will "show" some of my friends this game ;) 
I am having a devil of a time reproducing this. Can you give me some additional details? What OS are you on? Where were you in the game? Were you in full screen mode or windowed? Have you tried deleting the game and installing it again? 
Hey Mark. I bought and downloaded the game, and when I was playing I also had Skype running. I had disabled my Skype sounds and I was in fullscreen mode so I would have to "alt+tab" out of the game to check if I got any messages.

When I tried though, it crashed the game, wish was okay. I started the game up again and I tried to put in my password, but I was unable to select the textfields.

Btw, I have tried deleting the game and downloading it again but it still won't let me select the textfields. Is it possible to completely uninstall the game? For example, deleting a directory?

Running on a Windows Vista 32bit. 1980x1080 and graphics on max. I hope all of this helps. :) Good luck Mark.


Okay, I did a bit of research, try this:

Download this ResetInput.zip extract the ResetInput.reg and double click it. Try running Crashtastic again and see if that solves the problem.


I downloaded, extracted and ran ResetInput.reg and then ran crashtastic.exe, but I was still unable to select the username or password text fields. I was still able to click exit, connect and remember username but that was all. 

I also had "Remember username" checked when the game crashed before.
Can you email your output_log.txt file in the crashtastic/crashtastic_Data directory to support@crashtastic.com?


I sent the output_log.txt file to you. I think I might have edited it before, just to see if I could get the game working. Sorry if this has caused any difficulties.
Okay, I found and fixed the issue. I uploaded a new build 0.4.1 which includes this fix. You can download the new build here: 


Just enter your login information and it will download the build. Let me know if it fixes the issue (it will! ) 
You gotta love indie developers! I'll post anymore bugs I find, after all, this is alpha/testing, right? 

Mad respect, Mark. Keep up the good work.
Answer
Fixed
Okay, I found and fixed the issue. I uploaded a new build 0.4.1 which includes this fix. You can download the new build here: 


http://buy.crashtastic.com/getdl.php


Just enter your login information and it will download the build. Let me know if it fixes the issue (it will! )