+3
Fixed

Can't Connect!

lukas lönnberg 12 years ago updated by Mark Smith 12 years ago 0
Hi! I just bought the game (about 15 hours ago), and i can't connect...
I open the launcher, type in my information, and click "connect".
It's says connecting... but nothing happens. It doesn't freeze or anything like that.
I'm really anxious to play the game! So please let me know whats wrong.

Answer

Answer
Fixed

Can you try adding Crashtastic to the Windows Firewall?


You can do this by:


Click Start then Control Panel

Click System and Security

Click "Allow a program through Windows Firewall"

Click Change Setttings

Click Allow another program..

Click Browse and find the Crashtastic.exe file in the diretory you installed it.

Click Add

Make sure crashtastic.exe Public is checked.

Click OK

You may need to reboot, after which you can try to login again.



Also, check to make sure that you look in the host-file (C:\windows\system32\drivers\etc\host), and remove any reference to  api.crashtastic.com 


if you are still having problems. Please email support@crashtastic.com

Answer
Fixed

Can you try adding Crashtastic to the Windows Firewall?


You can do this by:


Click Start then Control Panel

Click System and Security

Click "Allow a program through Windows Firewall"

Click Change Setttings

Click Allow another program..

Click Browse and find the Crashtastic.exe file in the diretory you installed it.

Click Add

Make sure crashtastic.exe Public is checked.

Click OK

You may need to reboot, after which you can try to login again.



Also, check to make sure that you look in the host-file (C:\windows\system32\drivers\etc\host), and remove any reference to  api.crashtastic.com 


if you are still having problems. Please email support@crashtastic.com