IN FACT, I WANT BOTH!

I PAID FOR A GAME THAT DOESNT WORK, I EITHER WANT A REFUND, OR I WANT THE GAME TO WORK...

BRO, WE ARE NOT HAVING PROBLEMS DOWLOADING OR UPDATING THE GAME! WE ARE HAVING PROBLEMS LAUNCHING IT!! MARK, YOU HAVE BEEN OF NO USE AT ALL SO FAR!